Get In Touch With
Driver Support

Have questions about DMV points mitigation, TLC safety screenings, or subscription setup? Contact our Queens operations team.

Submit Support Case

Direct Coordinates

Queens Office Hub120 Woodside Ave, Queens, NY 11377
Phone Line Support+1 (718) 555-0199
Email Mailboxsupport@jnisolutions.com
Woodside TLC Depot
JNI Office Hub

Frequently Asked Questions

How quickly will JNI support review my summons?

Summonses uploaded to JNI Solutions are scanned by our AI instantly. If you require legal assistance routing or custom dispute templates, our driver support desk typically completes the review and exports documentation within 2 to 4 hours.

Can I drop in to the Queens Office without booking?

Yes, our operations hub at 120 Woodside Ave, Queens, welcomes walk-in drivers. We are open Monday through Friday, 9:00 AM to 5:00 PM, to help you resolve active suspensions and inspect vehicles before DMV checks.

Is my document data encrypted and safe?

Absolutely. We use bank-grade AES-256 encryption keys to store driver license PDFs and insurance card scans. Your files are accessible only to you and verified JNI audit tools.